Delete your account or data

• Part of your data: open Account, then Delete part of your data. Delete one answer, every recording, or the written book, and keep the account.
• The whole account: open Account, then Close my account, and confirm.

• Sign in at penbliss.com and open Your account.
• Part of your data: under Delete part of your data, delete every recording or the written book. To delete one answer, open your answers and choose Delete this answer under it.
• The whole account: under Close your account, confirm, and it is done.

• Closing the account deletes your recordings, your answers and transcripts, the index of people and places drawn from them, and the book with every earlier draft. A subscription paid on the website is cancelled. One bought through the App Store or Google Play has to be cancelled there as well.
• A single answer is deleted with its recording, and the index is rebuilt from the answers that remain. Chapters already written from it are not rewritten; delete the book to remove those as well.
• All recordings deletes the audio and keeps the written answers. The book deletes the outline, chapters and drafts and keeps the answers.
• Deletions take effect straight away. Copies in backups age out within ninety days. We keep only what tax and accounting law requires about payments themselves.

If you no longer have the phone or cannot get into the account, send the request here, or write to privacy@penbliss.com. Before deleting anything we confirm with the email address on the account that the request is yours, and we finish within thirty days.